We’re preparing to move our website to a new server Tuesday night. As a result, there will be some instability on boxcarpress.com on Wednesday, August 31. You may experience a lag time in requests to our website and even in our email correspondence due to DNS caching.
If you are in need of new photopolymer plates or other supplies within the next few days, we strongly recommend getting your order in by the end of the day tomorrow – Tuesday, August 30. Things ought to settle down by Thursday, September 1.
Printing customers: The server change will not affect you beyond the delays in correspondence mentioned above. We’re always available via phone.
Platemaking customers: During this time, we’ll be wiping all credit card information, so don’t be alarmed when you make a new purchase & your information is gone. The platemaking ordering process has been re-written from the bottom up, but you should not experience major changes otherwise. Let us know if you have any problems submitting orders!
Supply customers: We will not be able to process credit cards initially, but we will still take your order through our shopping cart. We will touch base offline to work out payment details. You can call us at 315.473.0930 & provide payment information over the phone.
We apologize in advance for the disruption, but rest assured that our IT team is working to make this transition as painless as possible. So don’t forget to grab a bag of popcorn and check the @letterpress on Twitter for real-time updates for the exciting transition!