You will need to send your files at 100% scale. We do not resize, scale up or down, or rotate any artwork. We highly recommend using the ruler feature available in Adobe Illustrator, Photoshop and InDesign to check your work to see if it is the size you want.
When exporting a PDF from Adobe Illustrator or Adobe InDesign, please double check to make sure it is the correct size by either re-opening it in Illustrator or placing it in InDesign to check the actual dimensions of your file. In InDesign you can use the Rectangle Frame tool to draw a box around your images/text to measure.
In Photoshop, use the Image Size tool to check your size. Saving your file as a .TIF locks your image size.