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Shipping

Do you ship internationally?

Supplies: We ship supplies to Canada via UPS Standard or UPS Worldwide Saver and US Postal Service.
We ship international orders (outside of Canada) via UPS Worldwide Saver and US Postal Express Mail.

We think our online ordering system is pretty nifty but of course you can phone in your order to us by calling 315-473-0930. We love to talk to our customers.

Platemaking: We ship platemaking orders to Canada via UPS Standard or UPS Worldwide Saver and US Postal Service. We can ship Worldwide Saver to any international location or opt to use the US Postal Express Mail. These options are all at the click of a button through out platemaking site.

Printing: Yes, we love working with international clients and sending off printed letterpress beauties to destinations far and near.

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How do I take advantage of the free 2 day shipping?

Boxcar Press offers free two day shipping for platemaking orders that are over 120 square inches as of August 15th, 2014. If your order qualifies, this option will appear as the default shipping choice.

Please remember these details about this service:

  1. Two day service is ground service for those already within our 1 or 2 days service area (New York state, the Northeast to Maine, down to Virginia, and parts of Wisconsin, Illinois and Kentucky).
  2. If your usual UPS ground is 3 day – 6 days, you will receive UPS 2 day Air.
  3. If you have selected any overnight air services for shipping, we will NOT downgrade for free 2 day service. We will believe that you really need the faster overnight service.
  4. If you really do need 2 day Air service, please choose the 2 day Air and don’t wait for us to upgrade you from ground or a slower service. It’s hard to make UPS deliver faster once it’s out for shipping.
  5. Free 2 day air applies to business days and not Saturday delivery.

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When will I receive my order?

Photopolymer supply orders ship from our warehouse within 1-2 business days.

Custom Platemaking orders ship depending on the service you choose:
We offer a 1 business day turnaround, or Same Day Rush – an extra fee service.

For shipping in the USA, we offer UPS Ground, UPS 3 day air Service, UPS 2 day air Service, UPS Overnight morning, UPS afternoon Saver and UPS early Am (before coffee) 8:30 am service.

For International Customers, we offer US Postal Priority or Express Mail and UPS Worldwide Saver.

Remember that the days refer to business days and not weekends.

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How do I know when my order has been shipped?

For platemaking, the day your order is completed (Order Complete) is the day your order ships. You will get a UPS tracking number via the log-in email on your account. Your invoice will be shipped in a separate email. Review your Order History to see all past and current orders for your status. For international orders using the US Postal Service, you will receive an email with your tracking number.

For Supplies – an email will be sent with the tracking number.

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